When running a SaaS business you need some SaaS tools yourself. But, if we learned one thing (the hard way, lol) it’s this: only use tools if they are really valuable and make you work more efficient or effective. Too many times we see teams hooking up with new tools just because they want to use them, not because they need to. This is killing for your team and your own product. So, in this blog post we’ve listed a couple of SaaS tools within 10 categories – from subscription analytics to email and feedback tools – which you can use effectively in building your SaaS.
Running a SaaS on a budget?
The best thing: Most of them are free! Or, at least, have a free trial. When you’re just starting out it’s really helpful to work with free SaaS tools yourself. Why? Well, building a startup in SaaS is mostly investing money at first as you can read in this article from Investopia. And, since we’re talking tools here, if you really want an in-depth analysis of your startup costs, you can always use this tool!
p.s. We’ve made an awesome Spreadsheet where we listed all of our favorite tools (updated regularly!) 🙌
Here we go! 🔥
As a SaaS business, analyzing your subscriptions is one of the most important things to do. How many new trials have signed up? How many churned? And is the MRR growing? These tools have the answers for you!
To manage all of your to-do’s and project management you need a proper CRM. With a CRM you’re able to collaborate on projects and stay on track with your team’s progress.
Certainly when you work with a remote team, you need efficient ways to communicate with each other. Email isn’t always the most effective, so here are some alternatives.
When you run a SaaS you need a tool to collect your monthly subscription earnings. For us there’s really only 1 option if you run a global SaaS.
Of course you want to keep your (potential) users informed. Email marketing is still one of the best ways to do that!
Customer satisfaction baby, it’s all that matters!
To automate your transactional emails, like your drip campaigns, you need a reliable tool to get the job done. These two are our favorite!
Of course we need to mention ourselves here. There is a reason we built our tool in the first place: we love customer feedback and we work hard to make it the best one out there. But, we also have love for the tools in our space. You should definitely check them out too!
One of the most important ways to handle lead generation nowadays is to make sure you have a website chat available. People who are interested in your product want (and need) answers quickly. A website chat is the best way to do it!
The standard email clients out there doesn’t always fit your team best. When you work together on emails, these tools are far better than all the existing ones.
There you go: our favorite SaaS tools. Have fun! 🙌