How to Ask Follow-up Questions After Customers Offer Feedback
Occasionally, user feedback may not be clear enough, and you’ll have to ask…
How to Read Better Your A/B Testing Results with User Feedback
A/B testing is a smart strategy to experiment with fast different copy, design,…
How to Make the User Feedback Process Easy
You can collect user feedback in multiple ways. From in-depth user interviews to…
How to Collect User Feedback in the Most Efficient Way
Radical transparency, agile improvement, and exponential growth are all possible thanks to user…
How to Improve the Learning Curve for Your New Users
How long will it take your users to learn your platform and include…
Intercom Best Practices for Customer Support
We all tend to admire high-level SaaS companies and the products they’re developing.…
How to Build a Product Backlog that Gets You Results
“I don’t believe in product backlogs.” That’s the discouraging answer we received from…
How to Classify Your Users When Collecting Customer Feedback
Customer feedback is the cornerstone of building a strong relationship with them. You…
How to Avoid Building Features That Nobody Will Use
Are you guilty of creating a new product feature only to discover that…
Why and How to Keep Up Evaluating Your Product-Market Fit
Before you launch something, you need to determine the product-market fit in your…